Career @ STIC

Why STIC

Life at STIC is a joy of discovering what you were born to do. To ensure that, we always encourage a healthy work-life balance and make work a life experience for all our people. It is what gives us an edge, and creates agility untouched by any other Company in our industry.

Our Team

We at STIC are a combination of smart, creative, passionate people who are together with a mission to provide excellent services and give the best value for money to travelers across the globe.

Career @ STIC

Being one of the largest organizations in aviation and tourism space, STIC is always in need of smart, experience and hard working professionals. Check the current openings below. If you did not find a suitable role, don't hesitate to drop us your CV at hr.coord@sticgroup.com along with a short write up (not more than 100 words) on why do you think STIC should hire you.

Executive / Senior Executive – Air Sales (Delhi / NCR)

  • Sales Visits and regular follow-up with Agents / Corporate
  • Distribution of product information among Agents / Corporate
  • Company presentations and/or sales pitches to Agents/Corporate
  • Market research about competitors
  • Market research about General industry trends • Generate sales opportunity / leads
  • Sales planning
  • Devise strategies to achieve periodic targets
  • Prepare periodic sales reports (e.g. DSR, WSR etc.) and submit to Head Office through MIS
  • Handle group queries with support from Operations / Head Office Personnel

Skills

  • Airline Sales with minimum of 2 years of experience
  • Must be a diligent worker having strong co-ordination abilities
  • Strong interpersonal and networking skills
  • Excellent communication and presentation skills

Asst. Manager/ Manager – Reservation & Ticketing (Delhi/NCR)

  • Responsible for all reservation and Ticketing at the counter
  • Ensuring smooth and professional functioning of the counter
  • Ensure all queries are checked and proper action taken
  • Maintaining separate files/registers with subject reports, etc and brief/report the sales coordinator accordingly
  • All report related to the counters to be sent to the head office on time
  • Should try to implement new methods and ways to improve counter sales
  • To assist in sales and reservation queries of sales staff and understand their needs and extend full cooperation to them
  • To maintain discipline at the counter
  • To ensure all stationary pertaining to counter is always available
  • Coordinate with accounts regarding Credit policy of agents
  • Proper coordination between accounts, counter and management
  • To ensure that all reports as and when desired by the HO are submitted on time

Skills

  • Minimum of 8 years of experience in Travel Operations
  • Must be a diligent worker having strong co-ordination abilities
  • Strong interpersonal and networking skills
  • Excellent communication and customer service skills

Executive / Senior Executive /Manager– Air Sales - Delhi / NCR ,Mumbai, Bangalore, Kolkata, Chennai , Ahmedabad, Hyderabad, Goa

  • Sales Visits and regular follow-up with Agents / Corporate
  • Distribution of product information among Agents / Corporate
  • Company presentations and/or sales pitches to Agents/Corporate
  • Market research about competitors
  • Market research about General industry trends
  • Generate sales opportunity / leads
  • Sales planning
  • Devise strategies to achieve periodic targets
  • Prepare periodic sales reports (e.g. DSR, WSR etc.) and submit to Head Office through MIS
  • Handle group queries with support from Operations / Head Office Personnel

Skills

  • Airline Sales with minimum of 3-9 years of experience
  • Must be a diligent worker having strong co-ordination abilities
  • Strong interpersonal and networking skills
  • Excellent communication and presentation skills.

Executive/Sr. Executive – Reservation and Ticketing – Delhi NCR, Mumbai, Kolkata, Bangalore, Chennai, hyderabad .

  • To control all the reservation functions including ticketing and follow-ups
  • Clearing up of waitlisted passengers
  • Stick to the time limit guidelines
  • Follow up & Reconfirmation of PNR’s and inform agents / Passengers accordingly
  • All tickets to be thoroughly checked in respect of fares/codes before being given to the agents/clients
  • Liaison with Travel agents for Reservation & Ticketing
  • Ensure that latest travel industry trends knowledge is acquired
  • Ensure that each customer is well received and serviced with minimum possible waiting time
  • Ensure that the ticketing Stock is properly maintained and in safe custody.
  • Ensure that the excellent relations are maintained with all customers and airline principals
  • Cash and credit transactions are reported to the accounts on a daily basis
  • Arrange prompt and reliable reservations for passengers and ensure accuracy of fare calculations
  • Ensure all reports and returns are forwarded to head office as per the policy
  • To ensure receipts of payment on time
  • Ensure all jobs pertaining to the counter is done on time
  • Ensure no credit is given in the market without the proper authority
  • Checking the coupons and their documentation on daily basis

Skills

  • Graduate with a working experience in International Reservation and Air Ticketing with minimum of 4-12 years , preferably from an Airline background or an IATA travel agency.
  • Must be a diligent worker having strong knowledge in GDS and should be well versed with ticketing command.
  • Excellent communication and written skills.
  • Must be proficient in taking reservation calls and handling customers on phone.

Executive/ Sr. executive – Cargo Sales – Kolkata, Mumbai, Bangalore, Ahmedabad, Delhi NCR,Chennai, Hyderabad,

    OVERALL JOB PURPOSE:

  • The sales Executive will be responsible to the Cargo Head for the overall performance of the cargo sales in the territory allotted.
  • The specific responsibilities will include
  • Sales visits to agents, shippers.
  • To keep the agents informed on regular updates on the product aspect.
  • Be aware of all the market deals and give regular feed back.
  • Ensure to meet the sales targets.
  • Building relationships with customer airlines.
  • Establishing, maintaining and promoting effective working relationships with external parties within the cargo community.

Skills

  • Bachelor's degree in Business Administration, Sales and Marketing or related field.
  • Minimum of 3-5 years Sales experience preferable within Cargo environment.
  • Excellent communication skills.
  • Ability to assist the Cargo sales head to enable achieve deliverability of strategic results.
  • A sound track record in direct sales.
  • Strong customer orientation.
  • High performance teams and a strong team player.
  • Commitment to company values.

Executive/ Senior Executive – Non Air Sales – Bangalore, Hyderabad, Mumbai, Kolkata, Delhi, Ahmedabad, Chennai

    The primary responsibility of this role is to promote/sell the STIC non-air GSA products which include Saltours International, Europe car, Cruises and Outbound Holidays.

    The duties will include:

  • B2B Sales (IATA/ Non IATA Agents/ Tour Operators/ MICE Agents and Freelancers) for Non Air Products in assigned territory.
  • Increasing the market share / penetration for all Non Air Products in the assigned territory.
  • Maintain good relations with the business partners (Travel Agents) and make regular sales visits and presentations to the business partners in the assigned territory.
  • Keep all the regional business partners updated with latest information about the product and the promotional offers.
  • Responsible for targeted Revenue achievement.
  • Responsible for planning and coordinating the Product related Marketing Activities in given region by working closely with the travel agents’ associations and different segments in the market.
  • Sales reporting and MIS as required by the Sales Support Department.

Skills

  • Consistently meet the defined sales targets through effective planning and budgeting on Monthly/Quarterly/Yearly basis
  • Develop and execute new Sales Programs
  • Acquire new business and Increase the market share for STIC in Assigned Location
  • Percentage targets achieved
  • Ensure timely collection of payment from all vendors and update records accordingly
  • Minimum 3-7 yrs in Non air sales.

Don't see the position you were looking for?
Send us your CV with a cover letter to: hr.coord@sticgroup.com